Must be able to pass an OPP background security investigation. Staffing and Licensing Requirements: Keyboarding speed, if required, to be determined by specific location. Performs related duties such as processing burn permit applications weekly testing of phones and related devices and radio systems with other police services preparing monthly billings for fire calls monitoring equipment used and reporting problems participation on internal committees orienting and providing on-the-job training to new Communications Operators. Performs queries on Interpol, NCIC, and Canadian Police Information Centre (CPIC), such as suspensions, warrants, and plates. 6.Ğnters, updates, retrieves data, and performs systems queries pertaining to incidents and occurrences on various computerized systems including Intergraph Computer Assisted Dispatch (ICAD), SOR, MTO website, CFRO, and Records Management System (RMS), including tombstone information. Provides dispatch and/or radio watch services for special events such as protests and visiting dignitaries, and for a variety of agencies including Offender Transport Units (OTU), Ministry Of Transportation Of Ontario (MTO), Ministry Of Natural Resources (MNR), Snowmobile, ATV, vessel, Enforcement (SAVE) unit, Traffic Units, and Regional Command staff. Notify GHQ duty officer of the flight plans for aircraft/helicopters. Monitors Sim and Provincial common channels for Officers from other police services or other OPP areas. 4.Ğnters available officers on duty into system at beginning of each shift, keeps track of officer whereabouts at all times during the shift, and ensures all have returned and logged off at the end of the shift. Answers queries for information from officers in the field (e.g., licence plate check, criminal background check). Obtains relevant background information on occurrences and provides details to officers including updates (e.g., safety measures for any hazardous materials present, review of previous incidents at same address). Tracks and coordinates officers' activities in field during critical incidents. 3.ĝispatches appropriate services (i.e., fire, ambulance emergency vehicles and/or mobile units), prioritizing situations based on estimate of current ongoing issues and availability of assistance. fire) in areas where the Communications Centre does not coordinate service. Notifies appropriate agencies regarding calls for service (e.g. Provides relevant information and/or confirms information. Notifies appropriate staff of serious incidents e.g., fatalities, road closures, etc. Receives and responds to or transfers calls of an administrative nature from internal personnel including uniformed officers. Monitors and follows procedures established by regulations in suspected case of officer in need of assistance. Monitors status of calls referred to dispatch to ensure system is functioning properly and that calls are being addressed. When the situation requires, remains on the phone with the caller until emergency personnel arrive.
Logs calls for service and forwards to dispatch creates occurrence reports. In response to non-emergency calls, notifies appropriate ministry, jurisdiction or agency of incident and relevant information. Categorizes and prioritizes type of call, and elicits required information (i.e., clear directions, concise details of situation, etc.) taking into consideration time restraints to provide a timely response. Receives and responds to emergency calls (e.g., 911, 1-888-EMERGENCY, fire), non-emergency calls from the public, including persons using Telephone Device for Deaf People (Telephone/Teletype - TTY). To provide telecommunications services, receiving and responding to emergency/non-emergency and administrative calls from the public and internal personnel, dispatching emergency response services, and deploying other personnel and services in non-emergency situations.
0 kommentar(er)
